About

Ben Lobel was the editor of SmallBusiness.co.uk from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

Marketing

PR and communications: how David can take on Goliath with the right message

Here are a few simple tips to consider for when you are planning your first, or next PR campaign.

Finding and selling to customers

How to turn your customers into a community

How do you successfully build a customer community that feels organic and genuinely valuable rather than forced? Read on for some top tips.

News

British Small Business Awards winners: Chris McCullough of Rotageek

Rotageek, a technology company that creates data-driven employee schedules, won the Small Business of the Year gong at the 2017 British Small Business Awards. Here, we chat to CEO and co-founder Chris McCoullough about the win.

Finding and selling to customers

Why focusing on your company’s average transaction value is key

In this article, we look at one of the key factors that affects both sales and profits in a small business: average transaction value.

Business management

The power of charismatic leadership in a small business

What constitutes 'charisma' in a business leader and why is it important? Here, we talk to small company figureheads about what the concept means to them.

Investing in a franchise

Six steps to franchising your business

From choosing franchisees to providing specialist training, aspiring franchisors must ensure they follow all the right steps to make their operation a success. Here are some best practice tips to franchising a business.

Business Ideas & Planning

Registering your business: sole trader or limited company? 

Here, we speak to four small business owners about the decisions they faced when registering their company and what influenced their choices.

Business Technology

Small business cyber security: An essential guide

Cyber attacks can be a massive upheaval for small businesses. In this piece, we speak to company owners who were hit by malware and share top tips for mastering small business cyber security.

Employing & managing staff

The key qualities to look for in a candidate’s CV

Here are some pointers for small businesses on identifying the best candidates through their CVs.

Employing & managing staff

Can an employee take unpaid leave?

I have an employee who wants to take unpaid leave to go on holiday but they still have enough of their holiday entitlement left to take it as paid. Is it a legal responsibility to use their entitlement first before being granted unpaid time off?

Marketing

Business Blog content: how to ensure users keep returning

Here, we look at four ways to make your business blog content more interesting and ensure users keep returning to your website.

Employing & managing staff

Building a sales team: What to consider as a small business

Building a sales team is a daunting prospect for any growing company, but can be achieved with the right people, technology, and activities. Here are some tips to getting it right.