About

Ben Lobel was the editor of SmallBusiness.co.uk from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

Business Ideas & Planning

Pre-revenue business profile: BIZL

In a new series looking at businesses with minimal sales histories, we speak to Josh Greenway of BIZL about the birth and development of his business finance comparison site. 

Employing & managing staff

Why it’s time to look past the university degree when hiring

It’s time businesses became more open minded and stopped snubbing people based on their higher education status, argues Samuel Leach.

Finding and selling to customers

Client retention: Top tips for keeping your customers

Client retention is key to your continued business growth and development, Natalie Lovett argues. Here are some top ways to ensure you keep your clients.

Business Technology

What difference is managed IT services making for UK businesses?

Following National MSP Day 2018, we look at the MSP takeup by small businesses and what the MSP space needs to do to keep up with business demands.

Office & home working

Workplace 2.0: Practicality and domesticity

In 2018, the term ‘workplace’ means so much more than just an office – it is now more of a concept, argues Cathy Hayward.

Business Technology

Considering a switch to IT managed services? Read on

In this piece, we provide essential industry advice for organisations seeking an MSP.

Business management

It’s your fault Toys R Us closed (partly)

Here, Peter Watson discusses the consumer decisions that led to the downfall of the toy retail institution.

Legal advice

What is IP and what should start-ups be doing to protect it?

Here, Jennifer Baile discusses why it is so important for owners of start-ups to carefully consider how a robust IP strategy will help to safeguard the commercial proposition and future growth of their business.

Business management

Horizontal innovation: What is it and how can it boost the SME community?

Horizontal innovation offers SMEs an untapped growth opportunity, states Kieron Salter, managing director of high performance engineering consultancy KWSP.

Advice

The rush to comply with GDPR: Five mistakes that could cost you

In this piece, Matt Middleton-Leal discusses the GDPR procedural mistakes that can harm your company.

Employing & managing staff

Protecting employees from overworking and minimum wage underpayment

Here, Christian Brøndum illustrates the importance of putting the right systems in place to make sure you are managing staff rotas and wages effectively.

Business management

Small business lessons learnt from the Oxfam scandal

Here, Jennifer Janson looks at what small businesses can learn from Oxfam's perceived cover-up of allegations surrounding the improper conduct of its employees in Haiti in 2011.