UK consumers not afraid to act on poor customer service
More than two thirds (69 per cent) of Britons have acted on their customer service frustration by demanding to speak to a supervisor or stopping using a brand altogether, research finds.
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The news section on Small Business UK allows you to keep up to date with the latest news, economic trends and regulatory developments affecting new and established UK small businesses.
More than two thirds (69 per cent) of Britons have acted on their customer service frustration by demanding to speak to a supervisor or stopping using a brand altogether, research finds.
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UK consumers would be far more likely to shop and spend money with small, independent businesses if those businesses did more to market themselves on social media sites, research finds.
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The extension of the right to request flexible working hours to all staff has been welcomed by a prominent HR trade body.
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One in three Britons would pick a family member as a business partner, research finds.
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Two fifths of small business owners feel the government should prioritise investment in infrastructure over other services, research finds.
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Small and medium-sized enterprises are losing £22 billion every year to fraudulent transactions, according to new research.
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Business owners have poured cold water on the notion that you need to be lucky in order to be successful, research finds.
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The number of graduates choosing to work for themselves after university, as opposed to becoming employees, has nearly doubled in the past year, a study finds.
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Business owners have poured cold water on the notion that you need to be lucky in order to be successful, research finds.
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The number of graduates choosing to work for themselves after university, as opposed to becoming employees, has nearly doubled in the past year, a study finds.
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Postgraduate students are to be recruited to help businesses across the country overcome the language and cultural barriers that stop them breaking into overseas markets, business secretary Vince Cable has announced.
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Small enterprises that had a business plan in place last year were consistently more profitable than those that did not, research finds.
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Nearly two thirds of mothers with children under the age of ten are thinking about starting a business from home in the next three years, research finds.
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More small companies than ever are looking to export goods and services, according to a study by the Federation of Small Businesses (FSB).
Business Technology
Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings
Business Loans
Everything you need to know on what small business loans are and what types of loan are available for your business.
Business Technology
With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!
Export & Import
Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world