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Business management

This section provides helpful case studies and guides on business reputation management strategies for UK start-ups and entrepreneurs.

How corporate social responsibility can work for small businesses

Tina Boden discusses the value of 'giving something back' as a small business owner.

Business management

Business management

How to reframe business problems to better serve your customers

Jonathan Richards discusses how you can add value to a sale by changing the way you approach problems.

Business management

Interflora case study: how new keyword advertising legislation could harm businesses

Trade mark specialist Rob White discusses significant changes in the keyword field in 2013 that businesses should know about.

Business management

Expanding your horizons as a business – going international 

In the first of a two-part piece on looking international as a small company Ed Molyneux, co-founder of accounting system business FreeAgent, discusses taking his product to America.

Business management

Managing an e-commerce business

In part two of her e-commerce guide, Chloë Thomas gives advice on running an e-commerce operation, touching on working space, IT systems and getting help.

Business management

Advisory service to help businesses tackle long-term sickness absence

Businesses will be helped to tackle long-term sickness absence in the workplace by a new independent assessment and advisory service.

Business management

P3 performance management

Following a successful model is key to the success of any P3 project.

Business management

The importance of high delivery standards for e-commerce businesses

Paul Galpin, managing director of distribution company P2P Mailing, outlines why efficient order fulfilment is so important for e-commerce operators.

Business management

P3 performance management

Following a successful model is key to the success of any P3 project.

Business management

The importance of high delivery standards for e-commerce businesses

Paul Galpin, managing director of distribution company P2P Mailing, outlines why efficient order fulfilment is so important for e-commerce operators.

Business management

Ice cream on the road

Charlie Francis set up mobile liquid nitrogen ice cream parlour Lick Me I'm Delicious in 2011 and is set to grow his turnover from £60,000 currently to £140,000 in his next year of trading.

Business management

Back on the right track 

In 1998, Ann-Maree Morrison was fighting for her life after being hit by a train while on holiday in Australia – but that didn't stop her from starting a successful company turning over £300,000. SmallBusiness.co.uk talks to her about her journey.

Business management

Five things to know about intellectual property 

James Kinnaird, associate at Marks & Clerk LLP, discusses the ins and outs of IP, with contribution from Hyphen Design.

Business management

Associate wants to carry out work under my company name

I've been approached by an associate with a pipeline of work he wants to carry out under my company name. He will be paid on results only, create his own workload and be autonomous but use my company email address/business cards. Will he be considered self-employed or an employee?

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