Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

Why don’t you sell online?

Even today, a surprising amount of small businesses still have no online outlet. Mark Kirschner, of e-commerce company Rakuten, discusses new ways to facilitate selling online.

Finding and selling to customers

Finding and selling to customers

Sunday trading restrictions: How changes affect SMEs

Ben Williams, barrister at Kings Chambers, discusses how small businesses can prepare for the mooted loosening of Sunday trading restrictions.

Finding and selling to customers

The sales process of the future

Technologically enhanced, socially connected and fearsomely well informed about customers and markets, today's salespeople are a different breed from the pushy types who banged on doors and invaded shop floors. Ben Lobel looks at how the sales process is evolving.

Finding and selling to customers

Bartering in business

Exchanging goods and services is increasingly popular in a cash-strapped economy. SmallBusiness.co.uk looks at three companies engaging in the practice.

Finding and selling to customers

Consumers frustrated by payment card refusals

Nearly a third of the UK public have been inconvenienced in the last year by a retailer not taking payment cards.

Finding and selling to customers

Competing with the big boys

SmallBusiness.co.uk looks at how smaller companies can get ahead when faced with giant competition.

Finding and selling to customers

Customer service key to stopping retail rot

It's been a dog-eat-dog world out there for small retailers for some time now, and it looks as if retaining vital customers will continue to be a tough ask.

Finding and selling to customers

Beyond the freemium model

SmallBusiness.co.uk looks at the basics of moving from a freemium to pay model.

Finding and selling to customers

Customer service key to stopping retail rot

It's been a dog-eat-dog world out there for small retailers for some time now, and it looks as if retaining vital customers will continue to be a tough ask.

Finding and selling to customers

Beyond the freemium model

SmallBusiness.co.uk looks at the basics of moving from a freemium to pay model.

Finding and selling to customers

Going for gold

As London gears up to host the 2012 Olympics and Paralympics, SmallBusiness.co.uk talks to companies about whether the promised business opportunities have materialised.

Finding and selling to customers

How do I decide on the right CRM system?

How do I choose the right CRM system for my small business?

Finding and selling to customers

The customer – how to spot and ride their wave

Ken Thurber, author of new book Big Wave Surfing, Extreme Technology Development, Management, Marketing and Investing, explains how change can be an opening to opportunity.

Finding and selling to customers

Secrets of sales

Four seasoned sales experts tell SmallBusiness.co.uk what their experiences have taught them.

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