Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

Customer complaints – how to manage your customers

Here, Natalie Lovett, managing director of The Whitewed directory, explains how small businesses can manage customer complaints.

Finding and selling to customers

Finding and selling to customers

The value of a CRM system for small businesses

Here, Simon Joyce, director of Anchor Vans, explains how small businesses can get real value from a CRM system.

Finding and selling to customers

How is loyalty changing the way we shop and experience brands?

Here, we discuss how loyalty is changing the way customers shop and experience brands of any size.

Finding and selling to customers

The psychology of online buyers and how to win them over

Selling to customers online is becoming more and more important for small businesses. Here are some tips to help you engage online buyers.

Finding and selling to customers

Procrastination is costing European business millions in revenue

A new report suggests that gut instinct no longer has a place on the sales floor, as businesses lose millions to procrastination.

Finding and selling to customers

The end of shopping around? Engaging in the customer experience

Here, Andrew Fowler, UK country manager at Apptus, explores the potential end of brick and mortar shopping in the face of advancing customer experience.

Finding and selling to customers

HR tips for small business leaders (in growth mode)

Here, Ronni Zehavi CEO of hibob, highlights the top HR tips for small businesses leaders who are looking to grow in 2017.

Finding and selling to customers

Customer service: Why doing it right is vital to business success

Here, Jon Lucas, co-founder and director of Hyve Managed Hosting, gives us his tips on how to improve your customer service.

Finding and selling to customers

HR tips for small business leaders (in growth mode)

Here, Ronni Zehavi CEO of hibob, highlights the top HR tips for small businesses leaders who are looking to grow in 2017.

Finding and selling to customers

Customer service: Why doing it right is vital to business success

Here, Jon Lucas, co-founder and director of Hyve Managed Hosting, gives us his tips on how to improve your customer service.

Finding and selling to customers

Customer service is a key differentiator for businesses

Customer service is a key differentiator for businesses, but many are falling short in providing satisfaction to customers, report finds.

Finding and selling to customers

Amazonian Fear? Don’t go at it alone!

Here, Axway's Shawn Ryan explains how smaller businesses can adapt and disrupt in industries dominated by tech giants to vie for better customer experience.

Finding and selling to customers

The time for customer-centric and responsible sales practices is now

Here, Nancy Langer, president and COO of Zafin, highlights the importances of responsible sales practice from UK banks.

Finding and selling to customers

How a customer relations management system can help your business

Here, Amelia Bishop from Weenie Business Solutions, talks us through the benefits of properly planning a customer relations management system.

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