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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

How to mitigate the damage of a data breach

A data breach can have a crippling effect on a business. Don't think that just because you're an entrepreneur or small business owner it can't happen to you.

Business Technology

Legal advice

Pre-action Protocol: What small businesses need to know

Here, Peter Gardner of Spratt Endicott Solicitors discusses Pre-Action Protocol, or PAP, which sets out specific rules that should be followed if you intend to take customers to court for an unpaid debt.

Legal advice

A guide to employee share schemes for small businesses

Here, Alex Boothman of MyLegalAdviser looks at how you can offer your employees an opportunity they can’t get at a big corporate.

Finding and selling to customers

Live agent provision: How effective is it for customer service?

Here, Chris Robinson, CEO at Yonder Digital Group, explores why small businesses aren't maximising live support to help their customers .

Business management

Lessons learnt from the Ryanair flights crisis

Here, Jennifer Janson looks at the recent Ryanair flight cancellation episode, and discusses what small businesses can learn from the crisis.

Export & Import

Choosing the right supplier

Here, Hans Ziebeck, director of Purchasing at Beacon, gives us his tips on choosing the right supplier for your small business.

Getting Online

Your first website: Stock vanilla or bells & whistles

How complex does your first business website need to be? Do you need to pay a designer a grand?

Business Technology

Is your CCTV system GDPR compliant?

Andrew Charlesworth explains that one aspect of GDPR that’s easily missed is that it applies to all CCTV systems – from a single camera monitoring an entrance to a large public system.

Getting Online

Your first website: Stock vanilla or bells & whistles

How complex does your first business website need to be? Do you need to pay a designer a grand?

Business Technology

Is your CCTV system GDPR compliant?

Andrew Charlesworth explains that one aspect of GDPR that’s easily missed is that it applies to all CCTV systems – from a single camera monitoring an entrance to a large public system.

Employing & managing staff

Four ways to keep teamwork alive as you scale up

In this piece, Nigel Davies, founder of Claromentis, discusses how businesses can ensure teamwork and collaboration don’t suffer as they scale up.

Office & home working

How a workspace can help to address the illness at work sinkhole

As the government announce a new initiative designed to promote a healthier workforce, Richard Morris, UK CEO at Regus, discusses how the right workplace setup is key for wellbeing.

Employing & managing staff

Dealing with conflict: Advice from a workplace mediator

In this piece, Anna Shields, co-founder and director of Consensio, discusses how people can best manage potential conflict situations.

Employing & managing staff

Why we need to build a level playing field for the UK’s small businesses

A new report has uncovered a 'postcode lottery' of small business productivity. SMEs in the most active local authority, the City of London, are 26 times more productive than the least, West Somerset.

Recommended Content

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world