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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Why customer service should be your number one priority

Damian Clarkson uses the hospitality industry to illustrate the importance of providing first-rate customer service.

Business management

Business Technology

The cloud options for small companies to go for

In this piece, Andy Hinxman discusses the best cloud choices for businesses to plump for.

Office & home working

Why small businesses need to invest in ergonomics

Here, we look at the science of optimising the office environment to match the worker.

Business management

Breaking bad collaboration habits in a small business

What are the bad collaboration habits in your company, and how do you break them? Meera Sapra gives some top tips.

Marketing

Five reasons why networking has never been more important

Here, in association with Clear Books, we present five reasons why you should promote yourself and your business in person as much as possible.

Export & Import

How UK online retailers can increase their exports

Greg Zemor of Neteven discusses how online retailers in the UK can leverage online sales channels to export more.

Finding and selling to customers

Top five tips on winning customers 

Here, business speaker and author Rob Yeung discusses the keys to gaining business from potential clients.

Business management

Taking the high road: Flying the flag for top Scottish businesses

Here, we look at three Scottish businesses demonstrating the rude health of companies North of the border.

Finding and selling to customers

Top five tips on winning customers 

Here, business speaker and author Rob Yeung discusses the keys to gaining business from potential clients.

Business management

Taking the high road: Flying the flag for top Scottish businesses

Here, we look at three Scottish businesses demonstrating the rude health of companies North of the border.

Legal advice

Brand protection on the internet: What to know 

Here, Matt Sammon discusses how you should manage your intellectual property strategy in your business.

Business Technology

Eight things to remember when moving your IT system

Andy Hinxman presents the key tech considerations when transplanting IT to a different office.

Employing & managing staff

What benefits do you offer in your business?

Here, we look at the breakdown of benefits offered by small companies as researched by HR consultancy Croner.

Legal advice

Cybersquatting: Protecting your brand

Christopher Williams of law firm Russell-Cooke discusses what to bear in mind when registering domain names and minimising branding headaches.

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