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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Insurance for business vehicles

Why not insuring your vehicles can open your business up to financial ruin.

Small Business Insurance

Finding and selling to customers

Change your sales approach: Ask what you can do for your customers

Too many salespeople make excuses and moan about the response rate of prospects, says Shaun Thomson, founder of Sandler Training. Here's why they should turn that attitude on its head.

Legal advice

How to pick a good trade mark

Rob White, of Avidity IP, gives some examples of good and bad trade marks and how to secure a good one.

Employing & managing staff

Is an unofficial smoking break fair on non-smokers?

I have a number of workers that smoke and I let them normally have a five-minute unofficial smoke break in the afternoon. However, one of my employees, who is a non-smoker, has complained that it is unfair they are not allowed an extended break. Am I in the wrong?

Office & home working

How to approach workplace obesity as a small business

Kate Russell, managing director of Russell HR Consulting, discusses the health and safety issues surrounding the weight of employees.

Finding and selling to customers

How to find out how effective your marketing is

Chloe Thomas explains attribution systems and how they reveal which marketing channel is leading to sales.

Employing & managing staff

How a small business should manage long-term sick leave and terminal illness

Adrian Hoggarth, head of employee law at Prolegal, discusses what to do in the difficult circumstances of an employee's health deteriorating.

Business Technology

Is it possible to run a business from your mobile phone?

Xenios Thrasyvoulou suggests some apps to facilitate running a company from your smartphone.

Employing & managing staff

How a small business should manage long-term sick leave and terminal illness

Adrian Hoggarth, head of employee law at Prolegal, discusses what to do in the difficult circumstances of an employee's health deteriorating.

Business Technology

Is it possible to run a business from your mobile phone?

Xenios Thrasyvoulou suggests some apps to facilitate running a company from your smartphone.

Employing & managing staff

How to keep staff motivational levels high 

What a small business can do to boost staff performance.

Business Technology

Are small businesses being held back by slower internet speeds and connectivity?

Tim Pat Dufficy, managing director of ServerSpace Limited, discusses the damage downtime causes to a small company.

Business management

How to reframe business problems to better serve your customers

Jonathan Richards discusses how you can add value to a sale by changing the way you approach problems.

Legal advice

A small business guide to taking on interns and apprentices

Wax Noor, senior solicitor at legal firm Brilliant Law, clears up some common queries from small companies about apprenticeships.

Recommended Content

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world