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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Intellectual property: is yours safe?

Entrepreneurial businesses can make their fortunes through intellectual property. If they can hang onto it long enough, that is. Robert Tyerman investigates the murky world of IP protection

Legal advice

Finding and selling to customers

Dealing with dissatisfied customers

Nobody likes disappointed customers, but if your business handles complaints well you could find an angry one becomes a loyal advocate of your business. Alex Tomlin explains how.

Legal advice

Stay ahead of changes in legislation

All businesses need to stay on top of legislative changes. It has never been easier to do so thanks to the introduction of Common Commencement Dates. This means that most new laws affecting businesses now come into play on one of two dates each year, either April or October, making it easier for business to remember compliance timings.

Business Technology

Making a transactional website

There are two considerations to take into account when looking at making a site transactional: how are clients going to place orders and how are you going to receive payments?

Employing & managing staff

Healthy body, healthy business

Managers should keep an eye on the profit and loss of their health as much as they do on the health of their business, suggests Dr Dorian Dugmore, Secretary General of the World Council for Cardio Pulmonary Rehabilitation, and one of the speakers at Inspire2006 - the UK's first event for chief executives for SMEs.

Employing & managing staff

Am I entitled to sick pay?

If I am self-employed, can I get any sick pay when I have an operation?

Finding and selling to customers

How to find customers

Targeting the right person in a company is critical, but not always easy.

Business management

Top ten tips to business survival

Statistics show that in the first quarter of 2006 the number of company liquidations rose by 17 per cent on the same period of the previous year. To improve your chances of survival, Bibby Financial Services is offering these basic business tips.

Finding and selling to customers

How to find customers

Targeting the right person in a company is critical, but not always easy.

Business management

Top ten tips to business survival

Statistics show that in the first quarter of 2006 the number of company liquidations rose by 17 per cent on the same period of the previous year. To improve your chances of survival, Bibby Financial Services is offering these basic business tips.

Marketing

Benefit from podcasting

Even in the fad-friendly world of the internet, podcasting has become something of a phenomenon of late. But is podcasting simply the latest craze being toyed with by creative media types or is there more commercial substance behind it? Opinion is divided.

Business management

Handling interruptions

Busy owners of small businesses can be beset by constant interruptions: colleagues asking questions or presenting emergencies; pestering from overzealous salesmen; calls from customers and suppliers, and many more. Here are some tips and hints on dealing with interruptions.

Employing & managing staff

Hiring self-employed staff

We own a beauty salon and want to employ a self-employed nail technician, on a basis of splitting the money that she earns. How do we go about this and what do we need to put in her contract?

Employing & managing staff

How to reconnect young people and organisations

The Working Progress report, from Orange and think-tank Demos, highlights the damaging disconnect between graduates and employers and how this is affecting UK PLC. The report also provides solid and practical recommendations of ways in which the two can reconnect.

Recommended Content

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world