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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Bidding for public sector contracts

Winning a contract to supply central or local government can be a great way to grow your business and enhance your reputation. But be warned: it's a lot easier said than done.

Finding and selling to customers

Finding and selling to customers

How to price your products

We are in the process of opening a fruit and veg shop. We have never done it before and although we are prepared with a lot of things we don't know where to start pricing things.

Business management

Women suited to franchising

Nearly half of the UK's franchisees are now solely or jointly female-operated, which does not surprise Cathryn Hayes, Head of Franchising for HSBC Bank, who believes franchising is a business model that particularly suits women.

Employing & managing staff

Employment law for business owners

Employment law is a complex area. Frequent changes and amendments make it hard for busy business owners to keep abreast of their responsibilities. However, ignorance is no defence if you fall foul of employment legislation and it can have disastrous consequences.

Office & home working

Finding suitable business premises

The majority of start-up businesses begin life at home, but there may come a time when a fledgling enterprise deserves to stand on its own two feet, having grown to a size that warrants dedicated premises. Use our handy guide to help you choose property that fits the bill.

Marketing

Is radio advertising for you?

You can't close your ears. That's the principle behind claims that radio is one of the best mediums for advertisers. Growing businesses in a range of sectors find it significantly boosts brand awareness, especially in conjunction with other media.

Employing & managing staff

Prepare for bird flu

Whether you believe it could decimate the population or it's a lot of fuss about nothing, most big businesses have plans in place to deal with avian flu and pandemics like it. Can you afford not to protect your business?

Employing & managing staff

Measuring company culture

Some claim their company culture is 'young, vibrant and fun'. Others call it 'casual, yet professional and ethical', and there are even those whose culture is 'characterised by open doors and open minds';. But what actually is company culture and can it be measured? How can you ensure your projected company image corresponds with the actual workplace?

Employing & managing staff

Prepare for bird flu

Whether you believe it could decimate the population or it's a lot of fuss about nothing, most big businesses have plans in place to deal with avian flu and pandemics like it. Can you afford not to protect your business?

Employing & managing staff

Measuring company culture

Some claim their company culture is 'young, vibrant and fun'. Others call it 'casual, yet professional and ethical', and there are even those whose culture is 'characterised by open doors and open minds';. But what actually is company culture and can it be measured? How can you ensure your projected company image corresponds with the actual workplace?

Business Technology

Outsourcing website and email systems: the benefits

A study into web and email systems in SME businesses has revealed that organisations the length and breadth of the UK are wasting thousands of pounds every year by relying on badly managed and unreliable in-house server systems to deliver their website and email communications.

Finding and selling to customers

Customer relationship management explained

Effective management of the way you sell and market to existing and potential customers is vital if your business is to succeed. This is where customer relationship management, or CRM, comes in.

Finding and selling to customers

Need to know: CRM

Loyal customers can sustain your business by consistently returning and buying your product or service. But you cannot create loyalty without putting in the groundwork. This is why it's crucial to establish a customer relationship management (CRM) system to help you identify who your most loyal clients are, why they keep coming back and how to enhance their overall customer experience.

Legal advice

A guide to IP

There are four main types of intellectual property (IP) – patents, trademarks, designs and copyright.

Recommended Content

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world