Category

Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Getting customer feedback

The customer is always right, apparently. So it follows that listening to your customers and finding out exactly what they want is a sure-fire way of improving your product or service and consequently boosting revenue. But sadly, it is not usually that simple.

Finding and selling to customers

Marketing

Create the perfect business card

Egotistical, gimmicky and grim. That is the description of millions of business cards creating a bad impression to prospective clients according to research from Lancaster University and print group The Entwistle Group. What does your card say about you and your business?

Business management

Make importing work for you

Handled well, importing can make a significant contribution to business success. For some businesses, using overseas suppliers is a key part of controlling costs. Others have built their whole business on the unique products importing allows them to provide.

Employing & managing staff

Providing job references

The issue of providing job references is becoming increasingly problematic. Peter Done, founder of employment law specialist Peninsula, explains what you should and shouldn't do.

Employing & managing staff

Watch out for thieving staff

The UK is one of the worst countries in Europe for stealing by employees, according to a report by the Centre for Retail Research. Even if you employ relatively few people, it's still important to consider the worst-case scenario of staff theft and put measures in place now to deal with it in the future

Office & home working

A Guide to Running a Business from Home

Some articles on the advantages and disadvantages of starting up a business from home.

Business Technology

Beginner’s guide to backing up data

What would you do if you lost your computer hard drive or company server due to age, catastrophic events or even a nasty virus? Make sure your company is covered for all eventualities by following these simple steps on how to back up data.

Business Technology

Setting up a computer server

As your small business grows, the time will come when you'll need to install a computer server or upgrade your existing unit to handle the number of terminals, printers and other technical wizardry you now use.

Business Technology

Beginner’s guide to backing up data

What would you do if you lost your computer hard drive or company server due to age, catastrophic events or even a nasty virus? Make sure your company is covered for all eventualities by following these simple steps on how to back up data.

Business Technology

Setting up a computer server

As your small business grows, the time will come when you'll need to install a computer server or upgrade your existing unit to handle the number of terminals, printers and other technical wizardry you now use.

Finding and selling to customers

Top tips on pricing your product

When consumers are considering which product or service to spend their money on, an obvious consideration is price. Christian Nellemann offers some advice to small businesses looking to compete on price.

Business management

Success rate for UK small business

What is the percentage of success of small businesses in UK? What are the reasons for successes and failures?

Office & home working

Running a catering business from home

I'm considering running a small catering business from my home. Are there rules and regulations which I have to meet?

Legal advice

Understanding health and safety: the laws explained

This factsheet explains the main steps you must take to ensure your business complies with health and safety regulations.

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world