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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Redundancy letter

Nobody likes writing or receiving redundancy letters. Yet they are useful for recapping facts when a staff member is too upset to listen to what you are saying, says Sue Tumelty

Employing & managing staff

Employing & managing staff

Hiring your first employee as a small business

Here are the steps you need to take before welcoming your first employee to your company

Employing & managing staff

Re-employing staff after Covid

Many small businesses have had to make people redundant due to Covid. But you can rehire those same people again, providing you follow the rules, says Sue Tumelty

Smart Energy GB

Do small businesses care about climate change?

With the stark warnings issued during the various climate summits, what are UK small businesses doing to help reduce carbon emissions and heal the planet?

Finding and selling to customers

The importance of defining your unique selling point

Innovate UK runs down the top tips for finding and defining your unique selling point and boost your sales.

Employing & managing staff

Do I have to pay staff who are self-isolating?

Do you have to pay employees who are self-isolating full wage because they’ve been pinged by NHS Test and Trace? If so, what help is available?

Marketing

Social media trends to watch out for in 2022

Social audio, buying through social channels and paying if you want to get your posts seen are just three social media trends for 2022, says Mark Wright

Getting Online

Six things to consider during e-commerce website development

Here are six important aspects to consider during website development.

Marketing

Social media trends to watch out for in 2022

Social audio, buying through social channels and paying if you want to get your posts seen are just three social media trends for 2022, says Mark Wright

Getting Online

Six things to consider during e-commerce website development

Here are six important aspects to consider during website development.

Employing & managing staff

6 tips to keep your employees happy

Amid the "Great Resignation", small business owners are wondering how to retain their employees – here are six tips to keep them happy

Business management

How to conduct a customer survey

Customer surveys are a great way to get feedback on how your business is doing and what customers would like. But how do you structure a survey to get the most responses?

Employing & managing staff

What owners should put in an employment contract

A contract of employment for your first employee must include some terms that are legally binding. Karen Watkins of Rowan Consulting explains what to include

Marketing

Spending your seed capital on marketing? You need a plan

Matthew Cushen, co-founder at Worth Capital, advises on the best way to approach your start-up marketing plan.

Recommended Content

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world