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Running a Business

This section takes you through every important aspect of how to run a successful business. It offers expert guides and advice articles on the key elements of business management such as employing staff, finding customers, marketing and sales, pricing, people management, office and home working, business technology and everything else an entrepreneur must tackle in order to succeed.

Five ways to add value to retain your customers

96% of customers say they would avoid a business because of bad customer service. Retaining customers is just as important as finding new ones, says Aileen Allkins

Finding and selling to customers

Business Technology

Call for digital adoption fund to boost small business productivity

Tech start-ups call for a Singapore-style fund to help small businesses cover the cost of upgrading digital solutions, boosting the UK’s woeful productivity

Marketing

Getting started and making money in affiliate marketing

Affiliate marketing has become $1.7bn industry in Britain alone. But what is it and how do you make money from it?

Business management

How community solidarity with SMEs can boost your Q4 revenue

Here, we look at how being part of a business ecosystem can be invaluable during a tough spot when community means everything

Business management

How to choose a debt collection agency

Former Labour shadow chancellor Chris Leslie on how to find a debt collection agency to chase unpaid invoices

Business management

How to adopt a subscription service into your small business

If you've been thinking about bringing in a subscription service to your small business, we'll help you decide whether it's right for you.

Business management

How to chase debts and get paid

Ignoring money owed to you is not a business strategy. Sue Chapple offers ways to ensure your small business gets paid.

Employing & managing staff

Do I need to pay employee for travelling time?

One of my employees, who travels 50 miles each way to work, is arguing that he should get paid for travelling time. How should I proceed?

Business management

How to chase debts and get paid

Ignoring money owed to you is not a business strategy. Sue Chapple offers ways to ensure your small business gets paid.

Employing & managing staff

Do I need to pay employee for travelling time?

One of my employees, who travels 50 miles each way to work, is arguing that he should get paid for travelling time. How should I proceed?

Employing & managing staff

Checklist: what should be in a job advert?

Creating a job advert can be daunting for small business owners. We explain what you need to include.

Small Business Insurance

What events need is a government insurance policy, says sector

Business heavyweights call on government to underwrite events insurance policy, similar to that offered to TV industry

Employing & managing staff

How to tell your staff they’re working reduced hours

In light of Covid-19 and the impending Job Support Scheme, how should you tell a staff member that they’re working reduced hours?

Business management

Why negotiation is an important skill to learn 

Using data to back up your negotiating position is key, says negotiation expert Paul Fisher. But remember, negotiation is a skill that can be learned like any other

Recommended Content

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world