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E-commerce

As e-commerce continues to develop and grow in importance as part of the UK retail sector (posting double digit growth every year in both consumer and B2B spending figures) it also becomes more complex. This section offers expert advice and guidance on how to ensure your small business can make the most of the opportunities available with case studies, stories and comparisons of the best e-commerce platforms available on the market.

Finding and selling to customers

Top reasons why people leave a business website

Abby Hardoon presents five ways to guarantee you will turn off potential customers from your website offering.

Business Technology

Data capture, good navigation and content: three things that should be on every small business website

Chloe Thomas explains how to ensure more conversions on your website through three critical methods.

News

Surge in small businesses hiring e-commerce experts as more companies move online

More and more UK small enterprises are moving online in order to become more competitive, research suggests.

Advice

Why going niche is the best choice for a small business offering

Entrepreneur Chloe Thomas discusses why budding entrepreneurs should focus on a particular area in which to sell.

Marketing

Using the internet to attract new clients

Entrepreneur Nicola Bird talks about taking your business to a virtual audience.

Business management

Managing an e-commerce business

In part two of her e-commerce guide, Chloë Thomas gives advice on running an e-commerce operation, touching on working space, IT systems and getting help.

Business management

The importance of high delivery standards for e-commerce businesses

Paul Galpin, managing director of distribution company P2P Mailing, outlines why efficient order fulfilment is so important for e-commerce operators.

Business Technology

New innovations increasing e-commerce sales

The best e-commerce websites have moved far beyond being online brochures or catalogues. Ben Lobel looks at an array of innovations which are helping to draw consumers and brands ever closer together.

News

Consumers plump for e-commerce

Almost a quarter of shoppers say they do more than half of all their shopping online.

News

E-commerce saves small businesses

Shop owners who have decided to sell their goods online say the move has saved their businesses, according to a survey from eBay.

Finding and selling to customers

Multiply your growth

Stephen Armistead, director of Trade Copiers Ltd came up with the idea of refurbishing and trading in used photocopiers back in 2002, when he saw an opening in the market for a provider with strong logistics capabilities.

News

Customers put off by firms without business email

A professional business image is what counts when attracting customers, reveals new research commissioned by Microsoft UK.

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