The most flexible small business in Britain revealed

Last year and flexibility experts Timewise ran a competition to find out the UK’s most flexible small business. And the winner is…

Last year and flexibility experts Timewise ran a competition to find out the UK’s most flexible small business. And the winner is…

…Broad Lane Vets of Coventry. Following a nationwide search, this Midlands-based veterinary practice has come out on top.

Broad Lane Vets, which has three practices across Coventry and a turnover of £1.4 million, employs 40 people, with less than half working full-time hours. The practice offers staff various flexible working patterns, enabling them to balance other commitments and interests, including a vet who volunteers overseas and another who plays rugby for Scotland’s national women’s team.

The competition was launched by Timewise in partnership with the Business is Great campaign, the Department for Work and Pensions (DWP) and PwC, to prove that small businesses are driving revolutionary workplace change through flexibility.

Despite the popular belief that providing working patterns outside of ‘standard’ business hours is too complicated, resource-heavy or expensive for SMEs, growing numbers of smaller firms are now adopting flexible working with three in four members of the Federation of Small Businesses employing at least one flexible worker.

Timewise launched the search in October 2014 in partnership with, reaching in excess of 20,000 small businesses between two and 249 employees. Heralded as a beacon for innovative workplace excellence, Broad Lane Vets’ flexible working culture was selected as the winning entry by a judging panel including Stuart Rock of the Business is Great campaign, Elaine Barker of DWP and Stephanie Hyde from PwC.

Broad Lane Vets will receive a £1,000 cash prize and have a three-minute video made that showcases its business and how it operates – please see below.

Timewise co-founder, Karen Mattison MBE says, ‘The aim of the competition was to debunk the outdated myth that flexible working is ‘the enemy of small business’.  Broad Lane Vets is a stellar example of how small businesses are successfully implementing flexibility to help their organisations thrive, and often in industry sectors where you might least expect it.

Minister for Employment Esther McVey, of the Department for Work and Pensions adds, ‘Employers need to recognise the value of flexible working. It is showing that what is good for their employees is good for the bottom line.

‘With more women in work and ageing population, flexible working can be a win-win situation. By shining a light on the great work that many businesses, such as Broad Lane Vets, are already doing here, the hope is to encourage others to follow.’

Ben Lobel

Delphine Hintz

Ben Lobel was the editor of from 2010 to 2018. He specialises in writing for start-up and scale-up companies in the areas of finance, marketing and HR.

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