About

Owen was a reporter for Bonhill Group plc writing across the Smallbusiness.co.uk and Growthbusiness.co.uk titles before moving on to be a Digital Technology reporter for the Express.co.uk.

News

‘Be concerned’, SMEs told, as HMRC targets SMEs over tax avoidance

HMRC collected an additional £474 million in corporate tax as a result of investigations into SMEs during the 2016/17 tax year.

Export & Import

New opportunities – the benefits of sourcing products from China

Here, Stephanie Gao, head B2B marketing, Alibaba UK, analyses the benefits of sourcing products and exporting with China.

News

Freelancers enjoy ‘enough holiday’ despite taking less than employees

New research reveals freelancers enjoy ‘enough holiday’ despite at least 68 per cent taking less time off than employees.

News

Reputation tops list of business priorities

Global survey finds that respondents rate supply chain as their least resilient element and reputation management the top priority.

News

Brexit has UK SMEs looking to Hong Kong for global growth

Young entrepreneurs with less confidence in Europe most likely to have traded with Hong Kong or China in the last year.

Employing & managing staff

How to choose between two job candidates

Here, Phil Sheridan, senior managing director at Robert Half UK, explains how to choose between two job candidates.

Employing & managing staff

Are people of the post-digital generation team players?

With Generation Z on the cusp of joining the workforce in the coming years, Impact International takes a look at how they will change the office dynamic.

News

UK small businesses are still wasting time on admin

New research reveals that UK SMEs are spending on average 120 hours a year on admin tasks, time that could be spent better elsewhere.

News

Retailers reducing friction in pursuit of ‘5-star’ customer experiences

Friction-free shopping is a competitive advantage in retail stores, as congestion and not being able to find what you want leave customers shopping elsewhere.

News

How to recognise and support mental health issues in your team?

A third of line managers would struggle to identify mental health issues within their team, according to new research from Bupa.

News

Why consumers are fed up with irrelevant brand communications

Almost two-thirds of consumers say they are sent too many irrelevant communications from brands, according to new research.

Finding and selling to customers

The modern customer journey

Manhattan Associates managing director, Craig Summers, discusses the importance of creating an engaging customer experience from web store to shop.