Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

How one small business owner got a government contract

Aingaran Pillai managed to secure a number of government contracts for his open source software consultancy. Here, he gives tips on how to approach the process of doing business with government.

Finding and selling to customers

Finding and selling to customers

How to disrupt networking by going offline

Howard Lewis is an advocate of technology-free social interactions. Here, he looks at the best ways to network without a device.

Finding and selling to customers

How to get your retail business ready for Christmas

In this piece, in association with Boost Capital, we look at how e-commerce companies should be gearing up now to cope with the Christmas rush.

Finding and selling to customers

How one boutique hotel owner benefitted from customer reviews

Here, we look at how positive customer reviews online can be both a blessing and a curse in the hospitality industry.

Finding and selling to customers

Customer reviews: Who shares their business experiences?

Women and movie fans are the most likely to submit their thoughts and feedback about businesses online, according to new research.

Finding and selling to customers

Why better customer service is worth striving for

The majority (51 per cent) of people in the UK would happily pay over the odds for something if it meant they received better customer service, a study shows.

Finding and selling to customers

How can small businesses compete with big brands?

In this piece, we look at five tips to ensuring your small operation can stack up with and compete against the big boys.

Finding and selling to customers

How to sell on eBay like a multichannel sales professional

In this post, Andy Richley offers a number of additional tips that he says will help you to write perfect eBay titles, every time.

Finding and selling to customers

How can small businesses compete with big brands?

In this piece, we look at five tips to ensuring your small operation can stack up with and compete against the big boys.

Finding and selling to customers

How to sell on eBay like a multichannel sales professional

In this post, Andy Richley offers a number of additional tips that he says will help you to write perfect eBay titles, every time.

Finding and selling to customers

Key developments in the gaming industry in the last three decades

Here are some of the milestone operators in the gaming industry in recent years.

Finding and selling to customers

The importance of good customer service

Here, we look at the ways in which to focus on your customer care as a small company.

Finding and selling to customers

Five tips for having online conversations with customers

Here, Ed Molyneux gives his tips on nurturing online conversations and relationships for useful feedback from clients and customers.

Finding and selling to customers

Why vouchers are a great idea for a small business

Here, we speak to three companies about their use of vouchers and how it benefited their business.

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world