Reputation management

Business management

Small business lessons learnt from the Oxfam scandal

Here, Jennifer Janson looks at what small businesses can learn from Oxfam's perceived cover-up of allegations surrounding the improper conduct of its employees in Haiti in 2011.

Business management

Lessons learnt from the Ryanair flights crisis

Here, Jennifer Janson looks at the recent Ryanair flight cancellation episode, and discusses what small businesses can learn from the crisis.


Business lessons learned from the Nestlé Poland Spring crisis

Jennifer Janson, author of The Reputation Playbook and chairman of Six Degrees, explores what we can learn in the aftermath of Nestlé's bottled water crisis.


Reputation tops list of business priorities

Global survey finds that respondents rate supply chain as their least resilient element and reputation management the top priority.

Business management

Small Business Reputation Management: the dos and don’ts

Managing the reputation of your business can be a tricky venture. Here are some top tips to help you stay afloat in a crisis.


Why protecting the reputation of your business is important

PR disasters don’t just happen to big firms – FSB urges smaller businesses to take steps to protect their reputation.

Business management

Lessons learned from…the United Airlines reputation crisis

Jennifer Janson looks at what small businesses can take away from the United Airlines reputation crisis.


Lessons learned from Snap’s reputation crisis

Here, Jennifer Janson looks at how the claims of a dismissed employee threatened the reputation of a camera company, and what small business owners can take away from the episode.


Why a strong online reputation strategy is a must

Simon Wadsworth discusses what small businesses can do to protect themselves while still making the most of the marketing opportunities offered by a strong online presence.


How small businesses cope with bad reviews online

One in five small businesses say negative content and bad reviews can permanently damage their company online.


Safeguarding the online reputation of your small business

A single negative event can ruin your company's reputation. Here's how to protect your brand's image online.

Finding and selling to customers

How Amazon Ads is supporting entrepreneurs

Digital ad campaigns aren't just for big businesses. Here's why you should be considering it...

Partner content

What are the funding options for hospitality businesses?

Hospitality businesses have faced a number of challenges in the last couple of years. Find out what funding and support is available.


6 types of business funding for UK tech companies

Here we explore six types of business funding that can help your UK tech company expand and reach its goals.

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.