Category

Finding and selling to customers

This section provides helpful guides and tips on how to find and sell to customers as a small business. Find expert advice on a variety of strategies to attract customers plus ideas on client retention and selling techniques. If you are looking to acquire new business or expand your existing customer base, these pages provide invaluable information to help you on your way. Want to know how to get more clients? Read on…!

Supporting customers through social media

Here, Ricky Jennings discusses the power of online customer engagement for small businesses this year.

Finding and selling to customers

Finding and selling to customers

Starting with the customer will engage people inside and outside your business

Here are five ways in which you can make sure you’re putting the customer at the heart of your business.

Finding and selling to customers

IGD research identifies opportunities to engage millennials

IGD identifies the factors most important to millennials when carrying out their food and grocery shopping.

Finding and selling to customers

How independent retailers can remain competitive on returns

Ben Whitaker explains how businesses are successfully shifting their returns policies in order to meet the needs of consumers.

Finding and selling to customers

How to stay ahead of emerging e-commerce consumer habits

Sophia Patskias explores the evolution of e-commerce consumer habits and the ways in which online shopping has had an impact on our lives.

Finding and selling to customers

Five tips to help small companies upscale and compete for big business

Marketing, outsourcing and upgrading your e-commerce offerings are key components of a successful upscale. Here, we take a look at how you can apply them.

Finding and selling to customers

How does human evolution affect shopping behaviour?

Here, Philip Adcock details how the biology of evolution has a huge influence on your customers.

Finding and selling to customers

Six handy tips to boost your e-commerce store sales

Hardik Oza suggests six handy tips to boost your e-commerce store popularity and sales.

Finding and selling to customers

How does human evolution affect shopping behaviour?

Here, Philip Adcock details how the biology of evolution has a huge influence on your customers.

Finding and selling to customers

Six handy tips to boost your e-commerce store sales

Hardik Oza suggests six handy tips to boost your e-commerce store popularity and sales.

Finding and selling to customers

Top negotiation mistakes and how to avoid them

Here, we take a closer look at some of the most common negotiation mistakes and how they can be avoided.

Finding and selling to customers

The six rules of corporate gifting

Clare Underwood reveals the six key rules she uses when assessing and implementing corporate gifting strategies.

Finding and selling to customers

Why the high street isn’t dead

Here, Jonathan Loofe looks at how the high street and online retail can work together for small business success.

Finding and selling to customers

The importance of online reviews for SMEs

Here, Alan Duncan, European marketing director at Trustpilot, talks to us about the importance of good online reviews for small businesses.

Recommended Content

Business Technology

Future-proof your business communications set-up

Landlines as we know them will be scrapped in 2027 – along with a raft of upcoming business changes. Here's how to ensure your communications set-up is fit for whatever the future brings

Business Loans

A guide to getting a small business loan

Everything you need to know on what small business loans are and what types of loan are available for your business.

Business Technology

Friendly guide – top tips for small businesses switching to VoIP

With the landline shutdown coming fast, there’s never been a better time to switch to VoIP. Don’t let your small business be left behind!

Export & Import

Avoid delays with exports and imports

Many factors can affect products’ journeys from A to B. Here are some tips for best practice for successful shipping in the modern world